Have a question about the CNA Virtual Skills Evaluation program? Check out the list of FAQs below to see if it has been answered!


 

Frequently Asked Questions

What is a Virtual Skills Evaluation?

  • A virtual skills evaluation is a program provided to Certified Nursing Assistant (CNA) Candidates. This program allows them to complete their mandatory CNA skills evaluation remotely through Zoom. 
    • The Virtual Skills Evaluation is provided at no cost to the facility or the Candidate 

How does a Virtual Skills Evaluation work?

  • Once a Candidate has completed an approved NATP, they may register for a Virtual Skills Evaluation.  
  • A Registered Nurse Evaluator observes the Candidate through Zoom using a camera instead of being present in the room during the evaluation.  
  • There will be a Proctor in the room with the Candidate; the Proctor assists with positioning the camera so the Evaluator can clearly see each task. 
  • The Candidate will be randomly assigned a total of five (5) skills to perform 
  • The Candidate must successfully complete all five (5) skills to pass the Virtual Skills Evaluation. 

How many candidates can you test in a day?

  • We can test one candidate, per hour, per evaluator. Each of our six evaluators can test up to 7 candidates in a given day.

How long is each evaluation?

  • A typical virtual skills evaluation lasts approximately 30 minutes. We schedule testing sessions in 60 minute blocks to allow for flexibility in set up, testing, paperwork, and clean up.

Do you test in the evening or on weekends?

  • At this time, we do not currently schedule evaluations in the evening or on weekends. We operate on a standard schedule of 8am-5pm, Monday through Friday.

Do you require Social Security cards?

  • No, we only require a photo ID for verification purposes, such as a driver’s license.

What are the requirements to become a testing center?

  • If your facility is already an NATP-approved facility, all you need to do is complete a one-hour, virtual Proctor Training Session. 

How much does the Virtual Skills Evaluation cost? Do I need a voucher?

  • There is no cost for the Virtual Skills Evaluation, thus no need for a voucher.

Does the CNA candidate need to take the written test before the skills evaluation?

  • No, the skills evaluation can be completed before or after the written test.

What are the requirements to become a Proctor?

  • The Proctor must be a Registered Nurse (RN) OR a Licensed Practical Nurse (LPN) under the supervision of an RN. The Proctor must have the ability to operate a camera. 
  • The Proctor must complete the Proctor Training Session prior to hosting any evaluations. 

What does the Proctor Training Session include?

  • The Proctor Training Session for the virtual testing environment must be scheduled at least one day prior to the Candidate’s scheduled Virtual Skills Evaluation. 
    • It will be conducted via Zoom and lasts approximately one (1) hour. 
  • The Proctor Training Session will, at minimum, cover:
    • Proctor and Facility Responsibilities 
    • Evaluator Orientation to the Skills Lab
    • Proctor Orientation
    • CNA Candidate Orientation 

How do I schedule a Proctor Training Session?

  • An authorized facility representative should contact the UGA Evaluation Team at CNAtesting@uga.edu to schedule a Proctor Training Session with the following information: 
    • Desired date for Proctor Training Session (as needed) 
    • Contact information for those who want to take the Proctor Training Session 
  • The Proctor must be a Registered Nurse (RN) OR a Licensed Practical Nurse (LPN) under the supervision of an RN.  
    • The Proctor must have the ability to operate a camera. 

How do I schedule a Virtual Skills Evaluation?

  • An authorized facility representative should contact the UGA Evaluation Team at CNAtesting@uga.edu to schedule a Virtual Skills Evaluation at least 5 – 7 days prior to the need for testing with the following information: 
    • Contact information for the Proctor 
    • Desired date(s) for Evaluations
    • Number of Candidates to be tested 

Can candidates test at another facility that is not their own?

  • A Candidate who has completed their NATP may utilize another facility’s authorized skills lab. 
    • Candidate must have written permission from both facilities.  
    • For inquiries regarding this, please contact CNAtesting@uga.edu 

How do I get my results?

  • Following completion of the Virtual Skills Evaluation, the Candidate will receive an automated email that indicates their overall score (Pass/Fail). 
    • The Proctor will also receive a copy of the Candidate’s results. 
    • The Candidate can contact CNAtesting@uga.edu if they wish to see additional information regarding their evaluation, such as skills and/or steps they may have missed. 

I passed both my written and skills tests. Why am I not on the Georgia CNA Registry?

  • Following completion of the Virtual Skills Evaluation, the UGA Evaluation Team will submit the pass results to Alliant Health Solutions within one (1) to three (3) business days. 
  • If the Candidate is still not on the Georgia CNA Registry after three (3) business days, please contact CNAtesting@uga.edu with the following information: 
    • Legal spelling of first and last name 
    • Date the written exam was passed 
    • Date the skills test was passed 

Can’t find what you need? Reach out to CNAtesting@uga.edu and one of our staff will be happy to help you.

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