Have a question about the CNA Virtual Skills Evaluation program? Check out the list of FAQs below to see if it has been answered!


 

Frequently Asked Questions

What is a Virtual Skills Evaluation?

  • A virtual skills evaluation is a program provided to Certified Nursing Assistant (CNA) Candidates. This program allows them to complete their mandatory CNA skills evaluation remotely through Zoom. 
    • The Virtual Skills Evaluation is provided at no cost to the facility or the Candidate 

How does a Virtual Skills Evaluation work?

  • Once a Candidate has completed an approved NATP, they may register for a Virtual Skills Evaluation.  
  • A Registered Nurse Evaluator observes the Candidate through Zoom using a camera instead of being present in the room during the evaluation.  
  • There will be a Proctor in the room with the Candidate; the Proctor assists with positioning the camera so the Evaluator can clearly see each task. 
  • The Candidate will be randomly assigned a total of five (5) skills to perform 
  • The Candidate must successfully complete all five (5) skills to pass the Virtual Skills Evaluation. 

What are the requirements to become a testing center?

  • If your facility is already an NATP-approved facility, all you need to do is complete a one-hour, virtual Proctor Training Session. 

How much does the Virtual Skills Evaluation cost? Do I need a voucher?

  • There is no cost for the Virtual Skills Evaluation, thus no need for a voucher.

Does the CNA candidate need to take the written test before the skills evaluation?

  • No, the skills evaluation can be completed before or after the written test.

What are the requirements to become a Proctor?

  • The Proctor must be a Registered Nurse (RN) OR a Licensed Practical Nurse (LPN) under the supervision of an RN. The Proctor must have the ability to operate a camera. 
  • The Proctor must complete the Proctor Training Session prior to hosting any evaluations. 

What does the Proctor Training Session include?

  • The Proctor Training Session for the virtual testing environment must be scheduled at least one day prior to the Candidate’s scheduled Virtual Skills Evaluation. 
    • It will be conducted via Zoom and lasts approximately one (1) hour. 
  • The Proctor Training Session will, at minimum, cover:
    • Proctor and Facility Responsibilities 
    • Evaluator Orientation to the Skills Lab
    • Proctor Orientation
    • CNA Candidate Orientation 

How do I schedule a Proctor Training Session?

  • An authorized facility representative should contact the UGA Evaluation Team at CNAtesting@uga.edu to schedule a Proctor Training Session with the following information: 
    • Desired date for Proctor Training Session (as needed) 
    • Contact information for those who want to take the Proctor Training Session 
  • The Proctor must be a Registered Nurse (RN) OR a Licensed Practical Nurse (LPN) under the supervision of an RN.  
    • The Proctor must have the ability to operate a camera. 

How do I schedule a Virtual Skills Evaluation?

  • An authorized facility representative should contact the UGA Evaluation Team at CNAtesting@uga.edu to schedule a Virtual Skills Evaluation at least 5 – 7 days prior to the need for testing with the following information: 
    • Contact information for the Proctor 
    • Desired date(s) for Evaluations
    • Number of Candidates to be tested 

Can candidates test at another facility that is not their own?

  • A Candidate who has completed their NATP may utilize another facility’s authorized skills lab. 
    • Candidate must have written permission from both facilities.  
    • For inquiries regarding this, please contact CNAtesting@uga.edu 

How do I get my results?

  • Following completion of the Virtual Skills Evaluation, the Candidate will receive an automated email that indicates their overall score (Pass/Fail). 
    • The Proctor will also receive a copy of the Candidate’s results. 
    • The Candidate can contact CNAtesting@uga.edu if they wish to see additional information regarding their evaluation, such as skills and/or steps they may have missed. 

I passed both my written and skills tests. Why am I not on the Georgia CNA Registry?

  • Following completion of the Virtual Skills Evaluation, the UGA Evaluation Team will submit the pass results to Alliant Health Solutions within one (1) to three (3) business days. 
  • If the Candidate is still not on the Georgia CNA Registry after three (3) business days, please contact CNAtesting@uga.edu with the following information: 
    • Legal spelling of first and last name 
    • Date the written exam was passed 
    • Date the skills test was passed 

Can’t find what you need? Reach out to CNAtesting@uga.edu and one of our staff will be happy to help you.

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